We had never rented a car with such restrictions before. Considering Idaho was only an hour and a half away, we were quite astonished. Next, we found out we were not allowed to drive the car to Idaho, one of our intended destinations. Still, considering we had prepaid, we felt they should have held our car. Thankfully, a suitable car arrived in a bit over an hour. Their lot was empty and they said it could be hours or days. Nu Car said our only option was to wait indefinitely for another suitable car to arrive. Its about 5 minutes from the airport.Jun 2022 We arrived (granted two hours and five minutes late) to find that the car we had prepaid for had been given to someone else. You can either get back on I-80, or even less complicated is to continue west on North Temple Street to the airport. If you are returning a car to the SLC airport from I-80 westbound, get off on Redwood Road and fill up. FYI, Costco car rentals are like airfare.they change ALL THE TIME, so make a reservation and then keep checking and make a new reservation if the price changes (for my Hawaii car I went from $250 a week to $125 just watching it 2 or 3 times a day). I noticed that Avis had lower rates through Costco at the SLC airport location ($173 a week for a full-size, vs. I don't get hit with the sales pitch (maybe its the mention of Costco, or my pleasant-no-nonsense-I'm-a-smart-traveler-look on my face). When I arrive at the rental counter I let them know I'm picking up the car I reserved from Costco and will not be needing any upgrades or additional insurance. I have had wonderful experiences by renting through Costco. Renting cars can certainly be exasperating.
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